Introduction
Care Guard Ltd ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR). The most recent update was posted on 8th November 2023.
Information We Collect
Personal Data: This includes data that can be used to identify you personally, such as your name, address, email address, telephone number, and details of your boiler and property.
Usage Data: Information on how you use our website and services, including but not limited to, IP addresses, browser type, and usage patterns.
How We Use Your Information
To Provide Our Services: To administer and manage your boiler cover, including necessary repairs and maintenance.
Customer Support: To provide customer service and support.
Improvements: To improve our services and website based on your information and feedback.
Marketing: To inform you about other services and products we offer that are similar to those you have already purchased or enquired about, subject to your preferences and applicable laws.
Sharing Your Information
We may share your information with:
Service Providers: Third-party companies that provide services on our behalf.
Legal Obligations: If required by law, we may disclose your information to legal authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Your Rights
Under GDPR, you have the right to:
Access: Request access to your personal data.
Correction: Request correction of inaccurate personal data.
Erasure: Request erasure of your personal data under certain conditions.
Objection: Object to processing of your personal data.
Restriction: Request restriction of processing your personal data.
Portability: Request the transfer of your personal data to another party.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: [email protected]
Phone: 02038 832 306
Address: 15a Montpelier Vale, Blackheath, London, United Kingdom, SE3 0TA